Privacy Policy of englishmadeasy.com

Summary

Data we collect automatically

We collect your data automatically, for example when you visit englishmadeasy.com.

This includes Trackers, Usage Data, the number of Users, session statistics and the other types of Data described below.

Trusted third parties that help us process this data: Cloudflare, Inc.; Google LLC; Meta Platforms, Inc.

How we use it: traffic optimisation and distribution, analytics, contacting the User and interaction with live chat platforms.

Data you provide to us

We collect data you provide to us, for example when you interact with our online chat.

This includes your email, first name, last name, phone number and the other types of Data described below.

Trusted third parties that help us process this data: Cloudflare, Inc.; Meta Platforms, Inc.

How we use it: contacting the User and interaction with live chat platforms.

Owner and Data Controller

Raffy Camaya
Via Tommaso Gulli 36
20147 - Milano (MI) - Italy

Owner's contact email: rafcamaya@gmail.com

Types of Data we collect

Among the Personal Data collected by this Application, independently or through third parties, are:

• Trackers;
• Usage Data;
• number of Users;
• session statistics;
• email;
• first name;
• last name;
• phone number;
• Data communicated while using the service;
• answers to questions;
• user content;
• contents of the message or email;
• profile picture;
• message date;
• time the message was sent;
• message sender.

Complete details of each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed before the Data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.

Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide it, it may be impossible for this Application to provide the Service. Where this Application indicates that some Data is optional, Users are free not to provide that Data without any consequence for the availability or operation of the Service.

Users who are unsure which Data is mandatory are encouraged to contact the Owner.

Any use of Cookies, or other tracking tools, by this Application or by the owners of third-party services used by this Application serves to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for third-party Personal Data obtained, published or shared through this Application.

Methods and place of processing the collected Data

Methods of processing

The Owner adopts appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of Personal Data.

Processing is carried out using computers and/or IT-enabled tools, with organisational procedures and methods strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessible to other persons involved in the organisation of this Application (administrative, sales, marketing and legal personnel, and system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies and communications agencies), appointed, where necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.

Place

Data is processed at the Owner's operating offices and at any other place where the parties involved in processing are located. For further information, contact the Owner.

The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the place of processing, the User can refer to the section containing details about the processing of Personal Data.

Retention period

Unless otherwise indicated in this document, Personal Data is processed and retained for as long as required by the purpose for which it was collected and may be retained for a longer period due to legal obligations or on the basis of Users' consent.

Purposes of processing the collected Data

The User's Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, and for the following purposes:

• traffic optimisation and distribution;
• analytics;
• contacting the User;
• interaction with live chat platforms.

Detailed information on the processing of Personal Data

Contacting the User

Contact form

By filling in the contact form with their data, the User authorises this Application to use that information to respond to requests (such as requests for quotations and any other request).

Personal Data processed: Usage Data; email.

Interaction with live chat platforms

This type of service allows interaction with live chat platforms managed by third parties directly from the pages of this Application, so that Users can contact and be contacted by this Application's support service.

If a service for interacting with live chat platforms is installed, it may collect Usage Data relating to the pages on which it is installed, even if Users do not use the service. Live chat conversations may also be recorded.

WhatsApp Business Chat Widget

Companies: Meta Platforms, Inc.; Meta Platforms Ireland Limited.
Places of processing: United States; Ireland.

The WhatsApp Business Chat Widget is a service for interacting with the WhatsApp live chat platform, provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Owner manages the processing of Data.

Personal Data processed:

• last name;
• contents of the message or email;
• user content;
• message date;
• Data communicated while using the service;
• profile picture;
• message sender;
• first name;
• phone number;
• time the message was sent;
• answers to questions;
• Trackers.

Service provided by:

• Meta Platforms, Inc. (United States) — Privacy Policy.
• Meta Platforms Ireland Limited (Ireland) — Privacy Policy.

Traffic optimisation and distribution

This type of service allows this Application to distribute its content through servers located across different geographical areas and to optimise its performance.

The Personal Data processed depends on the characteristics and implementation of these services, which by their nature filter communications between this Application and the User's browser.

Given the distributed nature of this system, it is difficult to determine the places to which content is transferred; that content may contain the User's Personal Data.

Cloudflare

Company: Cloudflare, Inc.
Place of processing: United States

Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all traffic of this Application, namely communications between this Application and the User's browser, while also allowing statistical data about that traffic to be collected.

Personal Data processed:

• Trackers;
• various types of Data as specified in the service's privacy policy.

Service provided by: Cloudflare, Inc. (United States) — Privacy Policy.

Analytics

The services in this section enable the Data Controller to monitor and analyse traffic data and to track the User's behaviour.

Google Analytics 4

Companies: Google LLC; Google Ireland Limited.
Places of processing: United States; Ireland.

Google Analytics is an analytics service provided by Google LLC or Google Ireland Limited, depending on how the Owner manages the processing of Data ("Google"). Google uses the Personal Data collected to track and examine the use of this Application, compile reports and share them with other services developed by Google.

Google may use Personal Data to contextualise and personalise advertisements within its advertising network.

In Google Analytics 4, IP addresses are used at the time of collection and then discarded before the data is recorded in any data centre or server. To learn more, Users can consult Google's official documentation.

To learn how Google uses Data, consult its partner policy and its Business Data page.

Personal Data processed:

• Usage Data;
• number of Users;
• session statistics;
• Trackers.

Service provided by:

• Google LLC (United States) — Privacy Policy — Opt out.
• Google Ireland Limited (Ireland) — Privacy Policy — Opt out.

Cookie Policy

This Application uses Trackers. To learn more, Users can consult the Cookie Policy.

Further information for users in the European Union

Legal basis of processing

The Owner processes Personal Data relating to the User if one of the following conditions applies:

• the User has given consent for one or more specific purposes;
• processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures;
• processing is necessary to comply with a legal obligation to which the Owner is subject;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the legitimate interests pursued by the Owner or by third parties.

The User may always ask the Owner to clarify the specific legal basis of each processing operation and, in particular, to specify whether processing is based on the law, provided for by a contract or necessary to enter into a contract.

Further information about retention time

Unless otherwise indicated in this document, Personal Data is processed and retained for as long as required by the purpose for which it was collected and may be retained for a longer period due to legal obligations or on the basis of Users' consent.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until that contract has been fully performed.
• Personal Data collected for purposes related to the Owner's legitimate interests will be retained until those interests have been fulfilled. The User may obtain further information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User's consent, the Owner may retain Personal Data for a longer period until that consent is withdrawn. The Owner may also be required to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, once that period expires, the rights of access, erasure, rectification and Data portability can no longer be exercised.

Users' rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding Data processed by the Owner.

In particular, within the limits provided by law, the User has the right to:

• Withdraw consent at any time. The User may withdraw consent previously given for the processing of their Personal Data.
• Object to the processing of their Data. The User may object to processing when it is carried out on a legal basis other than consent.
• Access their Data. The User has the right to obtain information about Data processed by the Owner, about certain aspects of processing, and to receive a copy of the Data processed.
• Verify and request rectification. The User may verify the accuracy of their Data and request that it be updated or corrected.
• Obtain restriction of processing. The User may request restriction of the processing of their Data. In that case, the Owner will not process the Data for any purpose other than storage.
• Obtain the erasure or removal of their Personal Data. The User may request that the Owner erase their Data.
• Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller.
• Lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or bring legal proceedings.

Users have the right to obtain information about the legal basis for transferring Data abroad, including to any international organisation governed by international law or established by two or more countries, such as the United Nations, and about the security measures adopted by the Owner to protect their Data.

Details about the right to object

Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner or for the Owner's legitimate interests, Users have the right to object to processing on grounds relating to their particular situation.

Users are informed that, where their Data is processed for direct marketing purposes, they may object to processing at any time, free of charge and without providing any justification. When Users object to processing for direct marketing purposes, their Personal Data will no longer be processed for those purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Requests to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. The request is free of charge and the Owner will respond as soon as possible, in any event within one month, providing the User with all information required by law. Any rectification, erasure or restriction of processing will be communicated by the Owner to each recipient, if any, to whom Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. The Owner will inform the User of those recipients if requested.

Further information for users in Switzerland

This section applies to Users in Switzerland and, for those Users, replaces any other information in this privacy policy that may differ or conflict with it.

Further details about the categories of Data processed, the purposes of processing, the categories of recipients of personal data, if any, the retention period and other information about Personal Data can be found in the section entitled "Detailed information on the processing of Personal Data" within this document.

Users' rights under the Federal Act on Data Protection

Users may exercise certain rights regarding their data within the limits of the law, including:

• the right of access to Personal Data;
• the right to object to the processing of their Personal Data (which also enables Users to request restriction of processing, erasure or destruction of Personal Data, and a prohibition on disclosing Personal Data to third parties);
• the right to receive their Personal Data and transfer it to another data controller (data portability);
• the right to request rectification of inaccurate Personal Data.

How to exercise these rights

Requests to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. Such requests are free of charge and the Owner will respond as soon as possible, providing Users with the information required by law.

Further information about processing

Legal action

The User's Personal Data may be used by the Owner in legal proceedings or in the preparatory stages of possible proceedings to defend against abuse by the User in the use of this Application or its related Services.

The User declares that they are aware that the Owner may be required to disclose Data by order of public authorities.

Specific information notices

At the User's request, in addition to the information contained in this privacy policy, this Application may provide additional and contextual information notices concerning specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, namely files recording interactions, which may also contain Personal Data such as the User's IP address.

Information not contained in this policy

Further information about the processing of Personal Data may be requested from the Data Controller at any time using the contact details provided.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, where possible, within this Application and, where technically and legally feasible, by sending a notification to Users through one of the contact details it holds. Please therefore consult this page frequently, referring to the date of the latest amendment. Where changes affect processing whose legal basis is consent, the Owner will obtain the User's consent again if necessary.

Definitions and legal references

Personal Data (or Data)

Any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

Information collected automatically through this Application (including by third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by Users connecting to this Application, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system used by the visitor, the various time details of the visit (for example, the time spent on each page), and details of the route followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the User's operating system and computing environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public administration or any other entity that processes personal data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body that, alone or jointly with others, determines the purposes and means of processing personal data and the tools adopted, including the security measures relating to the operation and use of this Application. Unless otherwise specified, the Data Controller is the owner of this Application.

This Application

The hardware or software tool through which Users' Personal Data is collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this website/application.

European Union (or EU)

Unless otherwise specified, every reference to the European Union in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Trackers consisting of small pieces of data stored in the User's browser.

Tracker

A Tracker means any technology, such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting, that enables Users to be tracked, for example by collecting or storing information on the User's device.

Legal information

This policy has been prepared on the basis of multiple legislative frameworks.

Unless otherwise specified, this policy relates solely to this Application.

How can we help?

What you can do

Your data

• Ask us to know about and access the information we hold about you
• Ask us to correct the information we hold about you
• Ask us to exercise the right to be forgotten (delete the information we hold about you)
• Ask us to transfer your data to another service

In case of issues

Although we are committed to creating a positive user experience, we understand that issues can occasionally arise between us and our users.

In that case, please do not hesitate to contact us.

The original document was created with iubenda's Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts the original content and collects only the Personal Data strictly necessary to provide it.